Privacy Policy

1. Who We Are

NK Intel ("we", "our", "us") operates the website nkintel.com and provides an enterprise AI governance platform. This Privacy Policy explains how we collect, use, store, and protect personal information in accordance with the General Data Protection Regulation (GDPR) and the Protection of Personal Information Act (POPIA).

Our registered address: [Address Placeholder]

For privacy-related enquiries, contact us at: privacy@nkintel.com

2. Information We Collect

We collect personal information in the following ways:

Information you provide directly

—Name, job title, company name, and work email address when you submit a demo request, contact form, or register for a webinar.

—Any additional context you voluntarily include in free-text fields.

Information collected automatically

—Usage data such as pages visited, time spent, and actions taken on our website, collected via cookies and analytics tools.

—Technical data including IP address, browser type, and device information.

Information from third parties

—We may receive information about you from publicly available sources or partners for the purpose of understanding our prospective customer base.

3. How We Use Your Information

We use personal information for the following purposes:

—To respond to your enquiries — including demo requests, support questions, and event registrations.

—To provide and improve our platform — including onboarding, customer success, and product development.

—To send relevant communications — such as product updates, regulatory briefings, and event invitations, where you have consented or where we have a legitimate interest.

—To comply with legal obligations — including regulatory requirements under applicable law.

—To protect our legitimate business interests — including fraud prevention and security.

We do not sell your personal information to third parties.

4. Legal Basis for Processing

Under GDPR and POPIA, we process personal information on the following legal bases:

—Consent — where you have explicitly agreed to receive marketing communications or the use of non-essential cookies.

—Contractual necessity — to fulfil our obligations when you engage our services.

—Legitimate interests — to improve our platform, communicate relevant content, and protect our business, provided such interests are not overridden by your rights.

—Legal obligation — where processing is required by applicable law.

5. Data Retention

We retain personal information only as long as necessary for the purposes for which it was collected, or as required by law.

—Enquiry and demo request data is retained for up to 3 years from the date of last contact.

—Customer account data is retained for the duration of the contract and up to 5 years thereafter.

—Analytics data is retained in aggregated, anonymised form indefinitely.

You may request deletion of your data at any time (see Section 7).

6. Data Sharing

We may share your personal information with:

—Service providers — acting as data processors on our behalf (e.g. email delivery services, hosting providers, analytics platforms), who are contractually bound to process data only on our instructions.

—Professional advisers — such as lawyers and auditors, where necessary.

—Regulatory authorities — where required by law.

We do not transfer your personal information to countries outside South Africa or the EEA without appropriate safeguards in place (such as standard contractual clauses or adequacy decisions).

7. Your Rights

Under GDPR and POPIA, you have the following rights in respect of your personal information:

—Right of access — to obtain a copy of the personal information we hold about you.

—Right to rectification — to have inaccurate information corrected.

—Right to erasure — to request deletion of your personal information, subject to legal obligations.

—Right to restriction — to request that we limit how we use your information.

—Right to data portability — to receive your information in a structured, machine-readable format.

—Right to object — to processing based on legitimate interests or for direct marketing.

—Right to withdraw consent — at any time where processing is based on consent.

To exercise any of these rights, contact us at privacy@nkintel.com. We will respond within 30 days. You also have the right to lodge a complaint with the Information Regulator (South Africa) or the relevant supervisory authority in your jurisdiction.

8. Cookies

Our website uses cookies and similar tracking technologies. We use:

—Strictly necessary cookies — required for the website to function. These cannot be disabled.

—Analytics cookies — to understand how visitors interact with our site. These are only set with your consent.

—Marketing cookies — to deliver relevant advertising and track campaign effectiveness. These are only set with your consent.

You can manage your cookie preferences via your browser settings at any time.

9. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. These include encryption in transit and at rest, access controls, and regular security assessments.

While we take all reasonable steps to protect your information, no method of transmission over the internet is completely secure. We cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. If we make material changes, we will notify you by email or via a prominent notice on our website.

Your continued use of our website or services after changes take effect constitutes your acceptance of the revised policy.

11. Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or our data practices, please contact:

NK Intel

Email: privacy@nkintel.com

Website: nkintel.com

[Address Placeholder]

This policy applies to nkintel.com and all NK Intel services. See also our Terms of Service.